Exploring the Courier App

  • Downloading the Courier App

    To download the app on iOS, click here. To download the app on Android, click here. NOTE: The Courier App is a gray icon while the Diner Ap...

  • Scheduling Yourself for Deliveries

    To select delivery time slots tap the user profile icon in the upper right hand of the Courier App. Then tap Manage Schedule. Tap on any day...

  • How to Accept an Order on the App

    Check out a short video on how to accept an order on the courier app!

  • How to View Announcements on the App

    When logging online, please make sure to check out the Caviar Annoucements Page to read about vital updates such as new bonuses, zone or tra...

  • How to Switch the Navigation on the App

    If you'd like to switch between your Navigation in the app, please do the following (applies to iOS users only): 1). Open the Courier App. ...

  • How to Switch Regions on the App

    Couriers with Caviar can work in any of the regions in which we operate. Couriers on the latest available releases of the apps will be able ...

  • I'm Having Trouble with the Courier App

    Most of the time, app issues are caused by poor mobile data coverage. Make sure you have sufficient data coverage to use the app. Sometimes,...

  • How to Contact Courier Support

    Caviar wants you to get the answers you need as fast as possible. To do this, Caviar uses two contact channels: Live Chat, for urgent order-...

  • Locating Payout Information

    In your Payout History, you'll find a breakdown of your pay for individual orders, as well as a running total for the week and previous week...

  • How to Switch Vehicles on the App

    If you are running the latest release of the courier app (iOS & Android), you now have the ability to self-serve and switch your vehicle...

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