Incentives and Adjustments

  • Peak Hour Pay

    Peak pay is a bonus that's added to every order assigned during the peak pay period. To find out when peak pay is in effect, click through t...

  • Earning Milestone Bonuses

    Milestone incentives are earned by meeting certain criteria related to the orders you deliver, times of day, your vehicle type, acceptance r...

  • Missing Adjustments, Bonuses or Milestones

    We’re happy to look into a milestone or other incentives if you have not received the pay. Before contacting Support, please be sure you've ...

  • Milestones Not Paying Out

    Ongoing Milestones - If the Milestone is ongoing and does not end until a specific date, you will not see the payout until then. For examp...

  • Milestone Region Switch

    When switching between regions to participate in a milestone, please make sure to log out once Courier Support has switched you over, then l...

  • Restaurant Delay Adjustment

    When a restaurant delay extends beyond 10 minutes from either the confirmed pick-up time of the order or the time you mark the food as being...

  • Earning Tips

    Customers can add a percentage tip to any order, all of which goes directly to you. Customers may chose to add this bonus at checkout, or up...

  • Referral Incentives for New Couriers

    To refer a friend, you can do the following: In your app under profile section, click on "Refer Friends" to obtain a referral code to prov...

  • Parking Tickets

    In some cities, Caviar offers pay adjustments to help with parking tickets received while working or dropping off deliveries. If eligible, C...

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