Getting Started

  • Remote Courier Orientation Series

    Click here to access the Remote Courier Orientation Series. This includes the following topics: Going Online Accepting An Order Deliv...

  • New Courier Milestone

    If your market is offering the New Courier Milestone, please read below to learn more about locating your activation timestamp. There are ...

  • Heat Maps

    If you are interested in maximizing your payouts, it's helpful to understand how the Heat Maps feature works. The Heat Maps (which are updat...

  • Safety First

  • Be Ready to Go Online

    Going Online from Caviar on Vimeo.

  • Types of Thermal Bags

    No one likes cold hamburgers. High quality, appropriately-sized thermal bags are essential to keeping food insulated. Melt diners' hearts, n...

  • Setting up Direct Deposit

    1. Log into the courier dashboard here 2. Click on the View Payout Settings link 3. The link Traditional Bank Account page will appear. Pl...

  • Pay Period Information

    Caviar sends weekly payouts on Monday morning, and, depending on your bank, you will see your payout within 1-3 business days. Bank holidays...

  • [New] Thermal Bag Lending Program

    I can borrow a bag? Couriers that sign up with Caviar have the option to borrow a bag through Caviar's thermal bag lending program. New bike...

  • Caviar Courier Agreement

    The Courier Agreement governs your work with Caviar and can be found at It is also available fr...
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