Equipment Purchase/Office Hours

Get your thermal bag shipped to your door!

Click here to order your thermal bag now!

Your order will be directly shipped via FedEx. Please note that we cannot ship to PO boxes. The order will be shipped within 1-2 business days of being placed and delivered 5-7 business days later. As soon as your order is shipped, the tracking number will automatically be sent to you and updated on the order status page. 

Depending on which market you are in, you may have the option to pick up your thermal bag at our office or at a bike shop partner location. Please see your market below for more information. 


CALIFORNIA
EAST BAY / PENINSULA / MARIN / SAN FRANCISCO
  • Pick up a thermal bag during our operating hours. Please remember to have a debit card or credit card to use for purchase as we do not accept cash. 

SF HUB
715 Bryant St.
San Francisco, CA 94107
Click here to see our operating hours


SACRAMENTO
  • In office pick up is not available.

LOS ANGELES 
  • Make an appointment to purchase and pick up a thermal bag at our office. Please remember to have a debit card or credit card to use for purchase as we do not accept cash.
  • Pick up at our bike partner shop, DTLA Bikes. Click here to see the location. 
LA OFFICE HOURS Book An Appointment



ILLINOIS
CHICAGO
  • Make an appointment to purchase and pick up your thermal bag at our office. Please remember to have a debit or credit card to use for purchase as we do not accept cash. 
CHI OFFICE HOURS Book An Appointment



MASSACHUSETTS
BOSTON
  • For all other equipment (EXCLUDING BAGS), please visit our Boston Equipment Store and make an office hours appointment to pick up your gear.
  • Pick up a bike or car thermal bag at our bike partner shops. Click here to see the locations. 
 
BOS OFFICE HOURS Book An Appointment


NEW YORK 
MANHATTAN / BROOKLYN / QUEENS
  • In office pick up is not available.
  • For NYC, please note that there are no refunds for bags purchased online. All sales in NYC are final.

OREGON
PORTLAND
  • If you're interested in purchasing a thermal bag, check out Caviar's retail partner, Cycle Portland! Click here for more information. 
  • Make an appointment to purchase and pick up a thermal bag at our office. Please remember to have a debit card or credit card to use for purchase as we do not accept cash.
PORTLAND OFFICE HOURS Book An Appointment



PHILADELPHIA
PHILADELPHIA / GREATER PHILADELPHIA
  • If you're interested in purchasing a thermal bag check out Caviar's retail partner, Firth & Wilson! Click here for more information. 



TEXAS
DALLAS / FORT WORTH
  • In office pick up is not available.

Dallas
1920 McKinney Ave. 7th Floor - WeWork
Dallas, TX 76201
M-F 9:00am-6:00pm


SEATTLE
SEATTLE
  • Pick up a bike or car thermal bag at our bike partner shops. Click here to see the locations. 
 
SEATTLE OFFICE HOURS Currently Unavailable



WASHINGTON D.C. 
WASHINGTON D.C.
  • Make an appointment to purchase and pick up a thermal bag at our office. Please remember to have a debit card or credit card for purchase as we do not accept cash. 
WASHINGTON D.C. OFFICE HOURS Book An Appointment
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