Delivery Zone


Hot Spots
Boston: Back Bay/Downtown, Central Square Cambridge, South End

Delivery Hours of Operation
9:30am - 10:00pm
9:30am - 11:00pm

Office Hours

Office Hours are by appointment only. Please make an appointment by clicking on the schedule link below. Please note that we cannot process parking adjustments, W-9 or insurance updates, pay inquires, or provide tax information in person. 

Before you schedule office hours, please use the Contact Form and wait for a reply, to see if we can solve your issue. Email is the fastest way to get support in 99% of cases!

If you are picking up equipment, please remember to have a debit card or credit card to use for purchase as we do not accept cash. 
Tues and Wed
Make an appointment

Equipment Purchase

You can obtain equipment the following ways:

1). Shipping. If you'd like to have your bag shipped to you for a fee, please click here.

2). For thermal car and bike delivery bags, please visit our bike shop partner located below:

Community Bike
496 Tremont St, Boston, MA 02116
Mon-Fri: 10am-7pm
Sat: 10am-6pm
Sun: 12pm-5pm
(617) 542-8623

Parking Ticket Policy
Boston Parking Ticket Policy

If you'd like to submit a parking ticket, please use the Contact Form. Once we receive your inquiry, we'll respond and then you can send a photo of your parking ticket along with the order number you received it on.
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