Bay Area/Sacramento

Delivery Zones

East Bay
San Francisco

Hot Spots
East Bay: Downtown Oakland, Piedmont, Emeryville, Lake Shore, Temescal
Marin: Corte Madera, San Rafael
Peninsula: San Mateo, Burlingame, Redwood City, Palo Alto
Sacramento: Downtown
San Francisco: SOMA, Mission, Financial District

Delivery Hours of Operation 
East Bay Sun-Thurs
10:00am - 11:00pm
10:00am - 11:30pm
Marin Sun-Sat 10:30am - 11:00pm
Peninsula Sun-Sat 10:00am - 10:00pm
San Francisco Sun-Thurs
8:00am - 11:00pm
8:00am - 11:30pm
Sacramento Sun-Thurs
10:00am - 11:00pm
10:00am - 11:30pm

Equipment Pick Up/Support Hours

Our hub is open for equipment pick-up/purchase anytime during our support hours. Please remember to have a debit card or credit card to use for purchase as we do not accept cash. 

Our SF Hub has designated office hours for support. You may drop-in for support anytime during our support hours, but we will not be able to assist you with support inquiries outside of these dates/times. 
Please note that we cannot process account deactivations, parking adjustments, W-9 or insurance updates, pay inquiries, or provide tax information in person. 

Please note - until further notice, our SF Hub will only be open during Support Office Hours, which can be found below. We apologize if this causes any inconvenience. 

SF Hub
715 Bryant St. #102 
San Francisco, CA 94107

We are the large, green door labeled "Caviar SF Courier Hub". If the sign says we are "Closed", please do not ring our neighbor's doorbells! 

East Bay couriers can also obtain equipment (Caviar Car Courier bag & V2 Orange Tote bag only) by stopping at the location below: 

Fist of Flour (Caviar merchant)
4166 MacArthur Blvd.
Oakland, CA 94619
Drop in hours for sales: 12:30pm - 5pm, Tuesday - Saturday

Sacramento couriers can also obtain equipment (Caviar Car Courier bag only) by stopping at the location below: 

Orchid Thai (Caviar merchant)
1609 16th Street
Sacramento, CA 95814
Drop in hours for sales: 2pm - 5pm, daily Monday-Sunday

Parking Ticket Policies

East Bay Parking Ticket Policy
Marin Parking Ticket Policy
Peninsula Parking Ticket Policy
Sacramento Parking Ticket Policy
San Francisco Parking Ticket Policy

If you'd like to submit a parking ticket, please use the Contact Form. Once we receive your inquiry, we'll respond and then you can send a photo of your parking ticket along with the order number you received it on.
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